Automate the manual work in ServiceM8

FullSpec maps how ServiceM8 fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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ServiceM8 by the numbers

Insights from real process mapping sessions that involve ServiceM8.

No processes mapped yet using ServiceM8. Map a process that uses ServiceM8 to see automation data here.

Map a ServiceM8 automation

Top 5 ServiceM8 friction points when done manually

Manually syncing ServiceM8 job data across systems

You have to copy job details from ServiceM8 into spreadsheets or other software because your accounting and scheduling tools don't talk to each other.

78% report this

Re-entering customer info into ServiceM8 repeatedly

When customers contact you through email or phone, you manually type their details into ServiceM8 instead of having them automatically captured from your communication channels.

71% report this

Chasing down ServiceM8 updates from field staff

Technicians forget to update job status in ServiceM8, so you spend time calling or texting them to get accurate information for invoicing and customer follow-ups.

59% report this

Manually generating invoices from ServiceM8 jobs

After jobs complete in ServiceM8, you have to manually create invoices in your accounting software instead of having them generate automatically.

43% report this

Reconciling ServiceM8 revenue with bank deposits

You manually compare completed jobs in ServiceM8 against your bank account to verify payments were received and match them to the right customers.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in ServiceM8

Browse popular ServiceM8 automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.