Automate the manual work in Pingueen

FullSpec maps how Pingueen fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Pingueen by the numbers

Insights from real process mapping sessions that involve Pingueen.

No processes mapped yet using Pingueen. Map a process that uses Pingueen to see automation data here.

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Top 5 Pingueen friction points when done manually

Manually logging Pingueen delivery confirmations

You have to manually record which customers confirmed receipt in Pingueen and then update your order or CRM system separately.

78% report this

Chasing down Pingueen read receipts daily

You spend time each day checking Pingueen to see who opened messages and then following up with those who did not respond.

71% report this

Copying Pingueen conversation threads elsewhere

When a customer replies to a Pingueen message, you have to copy the conversation into email or your ticketing system to keep records in sync.

62% report this

Reconciling Pingueen lists with customer database

Your contact lists in Pingueen drift out of sync with your actual customer database, forcing you to manually verify and update both regularly.

51% report this

Exporting Pingueen reports for management review

You have to manually pull delivery metrics and engagement data out of Pingueen and format them into reports for your team or leadership.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Pingueen

Browse popular Pingueen automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.