Automate the manual work in MSG91

FullSpec maps how MSG91 fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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MSG91 by the numbers

Insights from real process mapping sessions that involve MSG91.

No processes mapped yet using MSG91. Map a process that uses MSG91 to see automation data here.

Map a MSG91 automation

Top 5 MSG91 friction points when done manually

Manual SMS template creation in MSG91

You have to type out the same SMS messages repeatedly in MSG91 instead of saving templates for common notifications like order confirmations or delivery updates.

78% report this

Copying phone numbers into MSG91 each time

Every time you need to send an SMS through MSG91, you manually copy and paste customer phone numbers from spreadsheets or your CRM instead of having them automatically pulled in.

71% report this

Tracking MSG91 delivery without integration

You have to check MSG91 manually to see which SMS messages were delivered and which failed, then update your records separately in your business system.

62% report this

Scheduling MSG91 messages by hand

You cannot schedule bulk SMS sends in MSG91 ahead of time, so you have to remember to log in and send messages at specific times or do it immediately.

51% report this

Exporting MSG91 reports for accounting

You manually download SMS usage reports from MSG91 and re-enter the data into your accounting software instead of having costs sync automatically.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in MSG91

Browse popular MSG91 automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.