Automate the manual work in Lob

FullSpec maps how Lob fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Lob by the numbers

Insights from real process mapping sessions that involve Lob.

Processes mapped using Lob

Manual hours identified using Lob

70%

of Lob steps fully automated

Top 5 Lob friction points when done manually

Tracking Lob mail delivery status

You manually check Lob's dashboard repeatedly to see if postcards or letters have been delivered, instead of having that information automatically flow into your CRM or database.

78% report this

Reconciling Lob costs with invoices

You spend time matching individual Lob charges to your accounting records because postage and printing costs don't automatically sync with your accounting software.

71% report this

Updating recipient lists for Lob campaigns

You manually export contact lists from your system, clean them up, and re-upload them to Lob each time you want to send a new batch of mail.

62% report this

Handling Lob bounces and undeliverables

When Lob reports an address as undeliverable, you manually update your contact database and decide whether to retry or remove that recipient.

51% report this

Coordinating Lob timing with campaigns

You manually calculate mail send dates in Lob to coordinate arrival with email campaigns or events, since Lob doesn't automatically align with your marketing calendar.

26% report this

Data points based on anonymized data from FullSpec mapping sessions