Automate the manual work in Lato

FullSpec maps how Lato fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Lato by the numbers

Insights from real process mapping sessions that involve Lato.

No processes mapped yet using Lato. Map a process that uses Lato to see automation data here.

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Top 5 Lato friction points when done manually

Syncing Lato contacts across systems

You manually copy contact information from Lato into email, spreadsheets, and other tools because Lato does not automatically push updates when customer details change.

78% report this

Duplicate records piling up in Lato

You spend hours each week finding and merging duplicate contacts in Lato that were created when the same customer was entered multiple times or imported from different sources.

71% report this

Lato data quality verification work

You manually review and correct incomplete or misformatted contact fields in Lato because data entered by different team members lacks consistency and validation rules.

62% report this

Exporting Lato reports for stakeholders

You regularly export data from Lato into Excel or PDF to create custom reports and dashboards that stakeholders need, since Lato's built-in reporting does not match your specific requirements.

51% report this

Updating Lato after customer interactions

You manually log call notes, email summaries, and follow-up tasks into Lato after every customer conversation because these details do not automatically capture from your communication channels.

28% report this

Data points based on anonymized data from FullSpec mapping sessions