Automate the manual work in Journey

FullSpec maps how Journey fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Journey by the numbers

Insights from real process mapping sessions that involve Journey.

No processes mapped yet using Journey. Map a process that uses Journey to see automation data here.

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Top 5 Journey friction points when done manually

Manually exporting Journey reports weekly

You have to download and email Journey reports to stakeholders every week instead of having them automatically delivered.

78% report this

Copying Journey data into spreadsheets

You spend hours copying customer journey data from Journey into Excel to create custom reports that your team actually uses.

52% report this

Reconciling Journey with accounting records

You manually cross-check Journey output against your accounting system because the reports don't match your financial records.

45% report this

Reformatting Journey exports for clients

Every Journey report you generate needs to be reformatted and rebranded before you can send it to your clients.

35% report this

Tracking Journey changes across versions

You keep multiple versions of Journey reports and manually track which changes were made between each one.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Journey

Browse popular Journey automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.