Automate the manual work in incident.io

FullSpec maps how incident.io fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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incident.io by the numbers

Insights from real process mapping sessions that involve incident.io.

No processes mapped yet using incident.io. Map a process that uses incident.io to see automation data here.

Map a incident.io automation

Top 5 incident.io friction points when done manually

Incident.io timeline updates lag behind reality

You manually post updates to incident.io long after the team has already resolved the issue, leaving stakeholders reading outdated information.

78% report this

Duplicate incident.io records for same outage

Multiple team members create separate incidents in incident.io for the same problem, forcing you to manually consolidate and redirect people to the correct one.

71% report this

Incident.io severity gets reassigned constantly

You spend time manually updating severity levels in incident.io as new information arrives, then have to notify people again when the classification changes.

61% report this

Slack and incident.io stay out of sync

You post incident updates in both Slack and incident.io separately, and when details change you have to remember to update both places or people get conflicting information.

48% report this

Incident.io postmortems require manual data gathering

After an incident closes in incident.io, you manually collect timeline details, root cause notes, and action items from scattered messages to write the postmortem.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in incident.io

Browse popular incident.io automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.