Automate the manual work in Heartbeat

FullSpec maps how Heartbeat fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Heartbeat by the numbers

Insights from real process mapping sessions that involve Heartbeat.

No processes mapped yet using Heartbeat. Map a process that uses Heartbeat to see automation data here.

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Top 5 Heartbeat friction points when done manually

Heartbeat delivery status updates lag behind reality

You manually check Heartbeat to see if a delivery was completed, but the status hasn't refreshed yet, so you call the driver or customer to confirm what actually happened.

78% report this

Heartbeat alerts require constant manual monitoring

You have to log into Heartbeat repeatedly throughout the day to catch delivery issues before customers call, because notifications don't always reach you in time.

71% report this

Heartbeat data doesn't sync with your scheduling system

When a delivery fails or gets delayed in Heartbeat, you manually update your scheduling system and customer records to keep everything consistent.

64% report this

Heartbeat proof of delivery requires manual verification

You manually review photos and signatures in Heartbeat to confirm deliveries are legitimate before you can invoice or close out orders.

55% report this

Heartbeat exceptions demand manual customer outreach

When Heartbeat flags a delivery problem, you manually contact the customer to explain the delay or reschedule instead of having an automated notification go out.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Heartbeat

Browse popular Heartbeat automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.