Automate the manual work in Ediware

FullSpec maps how Ediware fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Ediware by the numbers

Insights from real process mapping sessions that involve Ediware.

No processes mapped yet using Ediware. Map a process that uses Ediware to see automation data here.

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Top 5 Ediware friction points when done manually

Ediware delivery confirmations scattered across channels

You receive Ediware delivery notifications in email, text, and the platform itself, forcing you to check multiple places to confirm a single shipment status.

78% report this

Manual recipient updates in Ediware records

When a customer changes their delivery address or contact info, you have to manually update it in Ediware and then notify the carrier separately.

71% report this

Ediware exception handling requires phone calls

When Ediware flags a delivery exception like a failed attempt or address issue, you still need to call the carrier or customer to resolve it manually.

64% report this

Proof of delivery data stuck in Ediware

Ediware captures signatures and photos at delivery, but you have to manually export and attach them to customer invoices or support tickets.

52% report this

Ediware batch shipment tracking takes hours

Monitoring status updates for dozens of shipments in Ediware requires you to refresh and check each one individually instead of getting a single consolidated report.

27% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Ediware

Browse popular Ediware automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.