Automate the manual work in Dispatch

FullSpec maps how Dispatch fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Dispatch by the numbers

Insights from real process mapping sessions that involve Dispatch.

No processes mapped yet using Dispatch. Map a process that uses Dispatch to see automation data here.

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Top 5 Dispatch friction points when done manually

Dispatch routes change mid-day constantly

When a customer cancels or reschedules in Dispatch, you have to manually recalculate the entire route for your technician and notify them of the new stops.

78% report this

Technicians miss Dispatch updates regularly

You update job details or priorities in Dispatch, but your field team does not see the changes because they are not checking the app or you forgot to call them.

71% report this

Double-entry between Dispatch and invoicing

After a technician completes a job in Dispatch, you have to manually re-enter the service details into your accounting software to generate an invoice.

63% report this

Dispatch scheduling conflicts go unnoticed

You book jobs into Dispatch without a clear view of technician availability across all locations, leading to overbooking or missed appointments that require manual rescheduling.

54% report this

Travel time estimates in Dispatch are wrong

Dispatch does not account for traffic or actual road conditions, so you manually adjust job windows and apologize to customers when technicians arrive late.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Dispatch

Browse popular Dispatch automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.