Automate the manual work in Customer.guru

FullSpec maps how Customer.guru fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Customer.guru by the numbers

Insights from real process mapping sessions that involve Customer.guru.

No processes mapped yet using Customer.guru. Map a process that uses Customer.guru to see automation data here.

Map a Customer.guru automation

Top 5 Customer.guru friction points when done manually

Manually syncing Customer.guru contact updates

You update customer information in Customer.guru but have to manually copy those changes into your other business systems, spreadsheets, and email lists.

78% report this

Tracking customer interactions outside Customer.guru

Conversations happen over email, phone, and text, but you have to manually log each interaction back into Customer.guru to keep the timeline complete.

71% report this

Exporting Customer.guru data for reporting

You need to pull customer data out of Customer.guru and manually reorganize it in spreadsheets every time leadership asks for a report or analysis.

62% report this

Reconciling duplicate Customer.guru records

The same customer gets entered multiple times in Customer.guru and you have to manually identify and merge duplicates to keep your database clean.

51% report this

Bulk updating Customer.guru customer segments

When your customer categories or qualification criteria change, you manually review and reassign each customer in Customer.guru instead of updating them all at once.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Customer.guru

Browse popular Customer.guru automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.