Automate the manual work in Chatra

FullSpec maps how Chatra fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

Explore ideas

Chatra by the numbers

Insights from real process mapping sessions that involve Chatra.

No processes mapped yet using Chatra. Map a process that uses Chatra to see automation data here.

Map a Chatra automation

Top 5 Chatra friction points when done manually

Chatra chat history scattered across devices

Customer conversations in Chatra get lost when you switch between your phone, tablet, and desktop because you have to manually track which device has the latest message thread.

78% report this

Manual customer context lookup in Chatra

You spend time scrolling through old Chatra conversations to find a customer's previous issue instead of having that history automatically available when they message again.

52% report this

Chatra responses duplicated across team members

Multiple team members manually send the same answer to the same customer question in Chatra because no one knows who already replied or what was said.

44% report this

Chatra chat data manually entered into CRM

You have to copy customer details and conversation notes from Chatra into your CRM by hand instead of having that information sync automatically.

35% report this

Chatra availability status manually updated

You have to remember to change your status in Chatra when you step away or go offline, and customers message anyway because they do not see an accurate availability indicator.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Chatra

Browse popular Chatra automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.