Automate the manual work in Birdeye

FullSpec maps how Birdeye fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Birdeye by the numbers

Insights from real process mapping sessions that involve Birdeye.

No processes mapped yet using Birdeye. Map a process that uses Birdeye to see automation data here.

Map a Birdeye automation

Top 5 Birdeye friction points when done manually

Manually syncing Birdeye review data

You have to pull reviews from Birdeye and manually copy them into spreadsheets or other systems because Birdeye doesn't automatically feed that data where you need it.

78% report this

Chasing down Birdeye customer feedback

Customer responses and sentiment tracked in Birdeye stay siloed there, forcing you to manually check the platform daily and then manually log action items in your other tools.

71% report this

Updating customer info across Birdeye

When a customer's contact details or preferences change, you have to manually update them in Birdeye and then repeat the same edits in your other business systems.

62% report this

Reconciling Birdeye with your records

You spend time manually comparing customer lists and interaction history between Birdeye and your internal database to catch gaps and duplicates.

51% report this

Exporting Birdeye reports for meetings

Every time leadership wants to see customer health or review metrics, you manually export data from Birdeye and reformat it into a presentation or report.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Birdeye

Browse popular Birdeye automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.