Client Selections Tracking

Keep every tile, fixture, and finish decision organised, confirmed, and visible to the whole project team.

78 hrs
Time saved/month
14
Companies have mapped
Map This Automation

About This Automation

Client selections tracking is the process of requesting product choices from clients, collecting their approvals, and logging decisions across multiple communication channels. Manual tracking wastes time searching through email, text, and voicemail for scattered responses.

Automation monitors incoming responses across all channels, updates tracking records instantly, and sends reminders to non-responsive clients on schedule. The result is faster approvals, fewer delayed projects, and less time spent chasing clients.

Key features
Monitor multiple communication channels for client responses in real time
Automatically extract and log client selections with approval dates
Send deadline reminders to non-responsive clients on schedule
Escalate overdue selections to project leads with full context
Sync all selections to your project management system
Reduce manual spreadsheet updates and email checking

How The Automation Works

The full workflow, from trigger to completion.

1. Selection Request Senttrigger

A new selection request is created with client details, options, and deadline.

2. Send Request to Client

Automation sends the selection request to the client with product images and approval deadline.

3. Log Request in Tracking Sheet

Request details are automatically written with status set to pending.

4. Monitor for Response

Monitors inbox and for client replies and extracts the selection choice.

5. Update Approval Status

Once a response is detected, is updated with the approved selection and timestamp.

6. Send Reminder if Overdue

If no response arrives by the deadline, automation sends a reminder and notification to the project manager.

7. Escalate to Project Lead

If selection remains unapproved 3 days past deadline, automation sends escalation alert and logs the overdue item.

4 reasons to map this process

1

It's completely free

No credit card, no commitment. Map your process and walk away with a full build plan.

2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
78hrs/month
Process pain:8.2/10
Mapped by:14 Companies

Map this to your business to get your exact numbers.

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