RFI & Submittal Coordination

Keep every RFI and submittal moving on schedule by automating routing, reminders, and status updates across the project team.

133 hrs
Time saved/month
6
Companies have mapped
Map This Automation

About This Automation

RFI and submittal coordination involves receiving requests for information from architects and consultants, routing them to the correct vendor or team, tracking responses, and notifying the site team of outcomes.

Automation captures incoming RFIs, identifies the responsible party, sends response requests, monitors deadlines with escalations, and updates the tracking system in real time. The result is faster response cycles, fewer missed deadlines, and a complete audit trail.

Key features
Automatically extract RFI sender, subject, and deadline from incoming emails
Route RFIs to the correct vendor or consultant based on project scope and contract terms
Send response requests with deadline reminders to responsible parties
Monitor response deadlines and escalate overdue RFIs to the project manager
Update the tracking system with vendor responses and RFI status in real time
Notify the site team when RFIs are closed with action items and outcomes

How The Automation Works

The full workflow, from trigger to completion.

1. RFI Email Receivedtrigger

Automation detects a new email in the RFI inbox with specific keywords or sender patterns. The email is captured and parsed for sender, subject, and content.

2. Extract RFI Details

The automation reads the email body and extracts the RFI sender, subject, deadline, and key details. the automation cross-references the sender against the vendor database to identify the responsible party.

3. Log RFI

The extracted RFI details are automatically created as a new RFI record with sender, subject, deadline, and assigned vendor.

4. Route to Vendor via Email

An automated email is sent to the identified vendor or consultant with the RFI details, response deadline, and a link for easy reference.

5. Set Deadline Reminder

A reminder is scheduled in the automation platform to trigger 2 days before the RFI response deadline, alerting the vendor and the PM if no response has been received.

6. Capture Vendor Response

When the vendor replies via email, the response is automatically captured and attached RFI record. The RFI status is updated to closed or pending clarification based on response completeness.

7. Notify Site Team

A message is automatically sent to the site superintendent and relevant trade channels summarizing the RFI closure and any action items.

8. Archive and Log Closure

The RFI is marked as closed, all supporting documents are filed, and a summary is logged for historical reference and reporting.

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2

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3

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4

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
133hrs/month
Process pain:8.2/10
Mapped by:6 Companies

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