Dispatch and shipping covers everything between an order being ready and a package leaving the building, including stock checks, packing, rate shopping, labeling, and customer notification.
An automated version confirms stock, compares carrier rates, books pickup, and updates order status and customer notifications the moment a package is packed. The result is faster, more consistent same-day dispatch with less manual checking at every stage.
The full workflow, from trigger to completion.
The workflow starts the moment an order's status changes to Ready To Ship.
The Order Readiness cross-checks the order against inventory and confirms it can be fulfilled.
A pick list and readiness confirmation are posted to the warehouse channel for packing.
A packer pulls the items, boxes the order, and enters the final weight and dimensions.
If dimensions are missing or look wrong, the order is routed back to the floor for a quick re-check before rating.
The Shipping Rate & Carrier pulls live rates and books the lowest qualifying carrier automatically.
The label is generated and sent to the warehouse printer.
The Dispatch Update marks the order shipped, emails the customer, and posts a shipped confirmation.
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Other high-impact processes teams commonly map alongside this one.
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