Dispatch & Shipping

Get every order picked, labelled, and tracked without a single manual email or spreadsheet update.

160 hrs
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Manual time identified
4
All data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more
Companies have mapped
Map This Automation

About This Automation

Dispatch and shipping covers everything between an order being ready and a package leaving the building, including stock checks, packing, rate shopping, labeling, and customer notification.

An automated version confirms stock, compares carrier rates, books pickup, and updates order status and customer notifications the moment a package is packed. The result is faster, more consistent same-day dispatch with less manual checking at every stage.

Key features:
Confirm stock availability automatically before a pick list is generated
Build and route pick lists to the warehouse floor without manual printing
Compare live carrier rates and select the lowest qualifying option
Book carrier pickup automatically once a rate is chosen
Update order status and tracking details as soon as a label is printed
Send customer tracking emails and internal shipment alerts without manual entry

Top friction points when done manually

The issues teams report most often with this process

#Friction pointCompanies Report This
1
Manual carrier rate comparison
Comparing rates across carriers by hand takes time and often does not find the lowest option.
80%
2
Stock check delays picking
Confirming stock in a separate spreadsheet slows down when picking can start.
67%
3
Delayed tracking emails
Batching tracking emails at day end means customers wait longer than needed for shipment confirmation.
53%
4
Order status update lag
Marking orders as shipped happens hours after the box is actually gone.
40%
5
Manual sales team alerts
Sending a separate message to sales for every shipment adds extra steps to each cycle.
26%
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

Automation readiness

How well-suited this process is for automation

Process Pain Score™Manual rate shopping and status updates slow down same-day shipping.
8.6/ 10
AI Fit Rating™Rate comparison and status updates follow clear, repeatable rules.
8.7/ 10
Automation Lift Index™Automation removes the two biggest manual bottlenecks in the workflow.
8.3/ 10
Hidden Overhead™Switching between spreadsheets and carrier screens adds constant context cost.
6.9/ 10

How The Automation Works

The full workflow, from trigger to completion.

1. Order Ready Flag Settrigger

The workflow starts the moment an order's status changes to Ready To Ship.

2. Check Readiness And Stock

The Order Readiness cross-checks the order against inventory and confirms it can be fulfilled.

3. Notify Warehouse

A pick list and readiness confirmation are posted to the warehouse channel for packing.

4. Pack And Weigh Order

A packer pulls the items, boxes the order, and enters the final weight and dimensions.

5. Flag For Re-Weigh

If dimensions are missing or look wrong, the order is routed back to the floor for a quick re-check before rating.

6. Get Rate And Book Carrier

The Shipping Rate & Carrier pulls live rates and books the lowest qualifying carrier automatically.

7. Print Shipping Label

The label is generated and sent to the warehouse printer.

8. Update Status And Notify

The Dispatch Update marks the order shipped, emails the customer, and posts a shipped confirmation.

Most popular tool stack used

— the complete tool combinations companies use
DisclaimerAll data is based on anonymized FullSpec mapping sessions and proprietary industry research. Learn more

What you get when you map this process

Everything you need to understand, plan, and build your automation.

ROI and business case

What this process costs today and what changes once it's automated.

Launch schedule

What gets built, in what order, and what success looks like once it's live.

Process runbook

How the automation runs day to day, including exceptions and human decision points.

Developer handover pack

Full build spec, logic, and configuration — ready to hand off without a briefing call.

Integration and connections guide

Every tool connection, credential, and data mapping the build needs.

Test and QA plan

Every scenario checked and signed off before the automation goes live.

Recommended for you

Other high-impact processes teams commonly map alongside this one.

Frequently asked questions

Everything you need to know before mapping this process.

It covers stock checks, pick list creation, carrier rate comparison, label generation, order status updates, and customer notifications.

View more FAQs
160 hrs
Time identified
Process pain:8.6/10
Mapped by:4 Companies

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