Discovery & Document Request Management

A discovery request arrives via email or is logged in the case management system. The automation detects the request and extracts key details including deadline, scope, and requesting party.

The automation reads the request, identifies the case, deadline, document types, and scope. It stores this metadata in a structured record for downstream use.

The automation cross-references the case file and a custodian database to identify which team members or departments hold the requested documents. It assigns each custodian based on role and case involvement.

A new discovery request record is created with all metadata, custodian assignments, deadline, and status tracking fields.

Personalized emails are sent automatically to each assigned custodian with the discovery request details, deadline, submission instructions, and a link to upload documents.

The automation monitors incoming emails and document uploads, updates the record with submission status, and flags overdue custodians.

Reminder emails are sent automatically to custodians who have not submitted documents by a set threshold (e.g., 3 days before deadline). Multiple reminders are sent at escalating intervals.

Once all documents are received or the deadline passes, a notification alerts the paralegal with a summary of submissions, any missing items, and next steps for final assembly.