User provisioning involves creating identities, assigning application access, and notifying stakeholders whenever someone joins, changes roles, or leaves. Doing this by hand across multiple systems creates delays, inconsistent access, and audit gaps.
The automated version reads approved requests, provisions accounts and access across every core system based on role, and logs the grant for compliance. The result is faster, more consistent access with a reliable audit trail.
The full workflow, from trigger to completion.
A new hire, role change, or termination request is submitted and starts the workflow automatically.
The automation checks the request against the approved role template and flags any mismatch before provisioning begins.
's API creates the identity record and assigns the correct baseline and application security groups.
Creates the mailbox, calendar, and shared drive permissions for the new user.
Automatically adds the user to the correct team and department channels.
Creates the user record and applies the matching profile and permission set.
An IT technician manually reviews and approves any request that falls outside the standard access template.
Sends the new hire and their manager a welcome email confirming access and first day details.
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