User Provisioning & Access Requests

New hires get the right access on day one, and leavers are locked out before they walk out the door.

25 hrs
Time saved/month
10
Companies have mapped
Map This Automation

About This Automation

User provisioning involves creating identities, assigning application access, and notifying stakeholders whenever someone joins, changes roles, or leaves. Doing this by hand across multiple systems creates delays, inconsistent access, and audit gaps.

The automated version reads approved requests, provisions accounts and access across every core system based on role, and logs the grant for compliance. The result is faster, more consistent access with a reliable audit trail.

Key features
Reads new hire, role change, and termination requests directly from the HR system
Maps each request to the correct standard access template automatically
Provisions identity and application access across every core system in one pass
Sends welcome notifications with login details to new hires and managers
Logs every access grant with timestamp and requester for audit review
Flags exceptions that fall outside the standard role template for human review

How The Automation Works

The full workflow, from trigger to completion.

1. New Hire Request Submittedtrigger

A new hire, role change, or termination request is submitted and starts the workflow automatically.

2. Validate Role & Access Template

The automation checks the request against the approved role template and flags any mismatch before provisioning begins.

3. Create Identity & Assign Groups

's API creates the identity record and assigns the correct baseline and application security groups.

4. Provision Mailbox

Creates the mailbox, calendar, and shared drive permissions for the new user.

5. Add Workspace

Automatically adds the user to the correct team and department channels.

6. Grant License & Profile

Creates the user record and applies the matching profile and permission set.

7. IT Reviews Custom Access Request

An IT technician manually reviews and approves any request that falls outside the standard access template.

8. Send Welcome Email With Credentials

Sends the new hire and their manager a welcome email confirming access and first day details.

4 reasons to map this process

1

It's completely free

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2

You get a complete build plan

A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.

3

You see your real numbers

Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.

4

There's no obligation to build

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Frequently asked questions

Everything you need to know before mapping this process.

This template is a starting point based on how other businesses handle this type of work. When you map your process, you describe exactly how your team does it and the automation is built around your workflow, not a generic template.

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Estimated Time Saving
25hrs/month
Process pain:7.8/10
Mapped by:10 Companies

Map this to your business to get your exact numbers.

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