Order processing turns a single online order into a picked, packed, invoiced, and shipped package. Doing this by hand means re-checking stock in a spreadsheet, retyping details into an accounting system, and manually booking every carrier pickup.
An automated version verifies stock, builds the pick list, generates the invoice and shipping label, and files the paperwork on its own. Staff step in only to pack the box and resolve genuine shortages, so orders move faster with fewer errors.
The full workflow, from trigger to completion.
A new order triggers the workflow the moment it is placed.
The automation checks the stock list and builds a pick list, flagging any shortages.
If an item is short, the automation drafts and sends a substitution or refund email for a shortage.
The confirmed pick list is pushed to the shared stock sheet for the warehouse floor.
Warehouse staff pull, pack, and weigh the order as before, this step stays manual.
The automation generates the invoice and books the carrier pickup using the confirmed weight and address.
A confirmation email with tracking number goes to the customer automatically.
The invoice, packing slip, and tracking details are filed into the order folder automatically.
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A visual process map, automation spec, delivery timelines, and everything needed to build it, customized to your workflow and tools.
Custom pricing, ROI projection, and payback timeline based on your actual process, not industry averages.
Your build plan stays in your workspace with no expiry. Move forward whenever the timing is right.
Other high-impact processes teams commonly map alongside this one.
Everything you need to know before mapping this process.
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