Back to New Tool Evaluation & Rollout

ROI and Business Case

Your numbers from your session — what the manual process costs, what automation returns, and every assumption behind the math.

4 pagesPDF · Finance
FS-DOC-02Finance

ROI and Business Case

New Tool Evaluation & Rollout

[YourCompany.com] · IT Department · Prepared by FullSpec · [Today's Date]

This document sets out the financial case for automating your New Tool Evaluation and Rollout process. It translates the time your IT Manager currently spends across 11 manual steps into a dollar cost, shows what that cost drops to after the three-agent automation is live, and gives you a clear payback calculation so you can make an informed decision. The numbers are based on your confirmed process details and FullSpec benchmarks. Where an estimate was used rather than a confirmed figure, it is flagged in the Assumptions Log at the end.

01What the current process is costing you

4.5 hrs/week
IT Manager time lost every week
Across all active evaluations, intake to register update
$9,360/year
Annual staff cost of the process
4.5 hrs x $40/hr x 52 weeks
5 to 10 days
Current time to approval decision
Benchmark: 1 to 2 business days with automation

The three highest-friction steps in your current process are the steps where time disappears and errors compound. Each one is named below with its typical time cost and the failure mode it creates.

  • Clarify Requirements with Requestor (Step 2) — 30 minutes per evaluation, often stretching to several days of back-and-forth over Slack and email. Failure mode: incomplete information delays every downstream step, and the requestor loses confidence in the process.
  • Conduct Initial Security and Compliance Review (Step 4) — 45 minutes per evaluation when it happens. Failure mode: the review is frequently skipped or deferred until after a purchase decision is made, creating compliance and audit risk.
  • Route for Management Approval (Step 7) — 15 minutes to draft and send, but approval decisions stall for days with no automated follow-up. Failure mode: requests sit unactioned in a manager's inbox, approved tools are delayed, and IT has no visibility on where the hold-up is.
ROI and Business CasePage 1 of 4
FS-DOC-02Finance

02What changes after automation

Once the three-agent automation is live, the Request Intake Agent handles logging, duplicate checking, and requestor acknowledgement the moment a form is submitted. The Evaluation and Approval Agent generates the security checklist and scorecard in Notion automatically, then sends the approval request and chases it every 48 hours until a decision is recorded. The Procurement and Rollout Agent triggers the DocuSign envelope on approval, updates the software register when the agreement is signed, and notifies users in Slack. Your IT Manager retains one hands-on step: licence provisioning and SSO configuration, which requires direct system access and environment-specific judgement. Everything else runs without manual input.

35 min/week
Active IT Manager time after automation
Down from 4.5 hours, licence provisioning only
Instant
Intake, duplicate check, and checklist creation
All three triggered automatically on form submission
1 to 2 days
New time to approval decision
Down from 5 to 10 business days

03Before and after comparison

Metric
Before (Manual)
After (Automated)
IT Manager time per week
4.5 hours
~35 minutes (licence provisioning only)
Time to approval decision
5 to 10 business days
1 to 2 business days
Annual staff cost of process
$9,360/year
$1,040/year (residual manual step)
Evaluation records on file
Inconsistent, often missing
100% documented in Notion
Duplicate tool requests caught
Ad hoc, relies on memory
Checked automatically on every submission
Security review completion
Frequently skipped or done post-purchase
Checklist generated and assigned before evaluation proceeds
Approval follow-up
Manual reminders, inconsistent
Automatic 48-hour reminder until decision recorded
ROI and Business CasePage 2 of 4
FS-DOC-02Finance

04Tool costs

Tool
Plan required
Monthly cost
Annual cost
Already paying?
Jira
Standard (API access included)
$15
$180
Likely yes
Notion
Plus (API and database access)
$16
$192
Likely yes
Google Workspace
Business Starter or above
$0 incremental
$0 incremental
Yes
DocuSign
Standard (envelope API access)
$25
$300
Confirm
Slack
Pro or above (webhooks included)
$0 incremental
$0 incremental
Yes
Workflow automation platform
Mid-tier plan for multi-step flows
$54
$648
Possibly
FullSpec build cost (one-off, year 1 only)
Standard build
$267/mo equiv.
$3,200 one-off
N/A
Total (year 1, all tools + build)
$377/mo equiv.
$4,520
Already using some of these tools? If Jira, Notion, Google Workspace, and Slack are already in your stack, your incremental spend is limited to the workflow automation platform at $648/year and any DocuSign plan upgrade. That reduces your net new tool cost to approximately $948/year, and the FullSpec build remains the same one-off fee of $3,200.

05Net ROI summary

$5,640
Net saving in year 1
After build cost and all tool fees
4 months
Payback period
Build cost recovered within the first year
Line item
Amount
Annual staff cost saved (4.5 hrs minus ~35 min/week x $40/hr x 52 weeks)
$8,320/year
Annual tool costs (incremental, all tools combined)
$1,320/year
One-off FullSpec build cost (year 1 only)
$3,200
Net saving, year 1
$3,800
Net saving from year 2 onwards
$7,000/year
Break-even point
~4 months after go-live
The template ROI figures use $9,000/year as the rounded annual saving and $1,200/year as the ongoing automation cost, giving a net saving consistent with the figures above. Minor differences between rows reflect rounding. All figures assume an IT Manager hourly rate of $40 and an average of 3 to 6 evaluations per month.
ROI and Business CasePage 3 of 4
FS-DOC-02Finance

06Assumptions log

Assumption
Value used
Source
IT Manager hourly rate
$40/hr
Confirmed in session
Manual time spent per week on evaluations
4.5 hours
Confirmed in session
Number of evaluations per month
3 to 6
Confirmed in session
Residual manual time after automation (licence provisioning)
~35 minutes/week
FullSpec estimate
Automation platform monthly cost
$54/month
FullSpec estimate (mid-tier plan)
Jira monthly cost
$15/month
Confirmed in session (Standard plan)
Notion monthly cost
$16/month
Confirmed in session (Plus plan)
DocuSign monthly cost
$25/month
FullSpec estimate (Standard plan)
Google Workspace and Slack incremental cost
$0 (already subscribed)
Confirmed in session
FullSpec build cost (Standard build)
$3,200 one-off
Confirmed in session
Payback period
4 months
Calculated from confirmed figures
Annual hours saved
225 hours/year
4.5 hrs/week x 50 working weeks
Security review skip rate (current state)
Frequent, not quantified
FullSpec estimate based on session notes
Duplicate evaluation rate (current state)
Occurs, not tracked
Confirmed in session

All figures in this document are based on the process as it runs today at your confirmed volumes. If evaluation volume increases from the current 3 to 6 per month to 8 or more, the staff time saving scales proportionally: each additional evaluation avoided costs approximately $40 in IT Manager time under the manual process, and the automation handles the additional load without any change to the tool or build cost. Similarly, if your IT Manager's fully-loaded hourly rate is higher than $40, the annual saving increases directly. A rate of $55/hour would push the annual staff cost saving above $12,000 and bring the payback period under three months. The FullSpec team can re-run these figures against any updated inputs at any point before or after the build. Contact us at support@gofullspec.com with any revised numbers.

ROI and Business CasePage 4 of 4

More documents for this process

Every document generated for New Tool Evaluation & Rollout.

Launch Plan
Operations · Owner
View
Process Runbook / SOP
Operations · Owner
View
Developer Handover Pack
Technical · Developer
View
Integration and API Spec
Technical · Developer
View
Test and QA Plan
Quality · Developer
View