Automate the manual work in Zenvia

FullSpec maps how Zenvia fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Zenvia by the numbers

Insights from real process mapping sessions that involve Zenvia.

No processes mapped yet using Zenvia. Map a process that uses Zenvia to see automation data here.

Map a Zenvia automation

Top 5 Zenvia friction points when done manually

Manually copying Zenvia message logs

You have to copy conversation history from Zenvia into spreadsheets or documents because there's no automated way to track and organize customer interactions across channels.

78% report this

Zenvia delivery status updates take time

You spend hours checking Zenvia to see which messages were delivered, read, or failed instead of having a single report that updates automatically.

71% report this

Reconciling Zenvia sends with customer records

After sending bulk messages through Zenvia, you manually match delivery confirmations back to your customer database to verify who actually received what.

64% report this

Zenvia response data entry is repetitive

When customers reply to Zenvia messages, you have to manually type their responses into your CRM or order system instead of having replies sync automatically.

55% report this

Tracking Zenvia campaign performance manually

You compile open rates, click rates, and response metrics from Zenvia by hand across multiple campaigns because there's no unified dashboard pulling the data together.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Zenvia

Browse popular Zenvia automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.