Automate the manual work in XMReality

FullSpec maps how XMReality fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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XMReality by the numbers

Insights from real process mapping sessions that involve XMReality.

No processes mapped yet using XMReality. Map a process that uses XMReality to see automation data here.

Map a XMReality automation

Top 5 XMReality friction points when done manually

Manually scheduling XMReality remote sessions

Coordinating call times between technicians and customers outside XMReality wastes time when session scheduling should happen within the platform.

78% report this

Transcribing XMReality session notes by hand

Typing up what happened during an XMReality call from memory or video playback creates duplicate work and loses critical details.

52% report this

Chasing customers for XMReality access permissions

Repeatedly asking customers to grant device access or camera permissions for XMReality sessions delays troubleshooting and frustrates both parties.

48% report this

Manually routing XMReality cases to technicians

Deciding which technician should handle each XMReality support request without visibility into their current workload creates bottlenecks and uneven assignments.

31% report this

Copying XMReality session data into support tickets

Manually transferring session recordings, screenshots, and findings from XMReality into your ticketing system duplicates information and risks losing context.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in XMReality

Browse popular XMReality automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.