Automate the manual work in Veriff

FullSpec maps how Veriff fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Veriff by the numbers

Insights from real process mapping sessions that involve Veriff.

No processes mapped yet using Veriff. Map a process that uses Veriff to see automation data here.

Map a Veriff automation

Top 5 Veriff friction points when done manually

Manually chasing Veriff verification status

You have to check Veriff's dashboard repeatedly to find out if a customer's identity verification passed or failed instead of getting automatic notifications.

78% report this

Re-requesting Veriff verification from customers

When a Veriff verification attempt fails, you have to manually contact the customer and ask them to try again without a clear reason why it didn't work the first time.

52% report this

Manually reconciling Veriff results with records

You have to copy verified customer information from Veriff into your own system by hand instead of having it sync automatically.

41% report this

Handling Veriff rejections without clear guidance

When Veriff flags a document as invalid, you have no way to know what specifically was wrong, so you guess at instructions to give the customer.

29% report this

Tracking Veriff compliance audit trails manually

You have to export and organize Veriff verification records yourself to prove compliance instead of having a built-in audit log ready to pull.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Veriff

Browse popular Veriff automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.