Automate the manual work in Textgrid

FullSpec maps how Textgrid fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Textgrid by the numbers

Insights from real process mapping sessions that involve Textgrid.

No processes mapped yet using Textgrid. Map a process that uses Textgrid to see automation data here.

Map a Textgrid automation

Top 5 Textgrid friction points when done manually

Textgrid message status tracking across channels

You send messages through Textgrid but have no central view of which ones were delivered, read, or ignored across all your customer conversations.

78% report this

Textgrid conversation history scattered between platforms

Customer replies come back through email, SMS, or other channels while Textgrid only shows your outbound messages, forcing you to manually piece together the full conversation thread.

71% report this

Textgrid template updates require manual resending

When you need to correct or update a message template in Textgrid, you must manually resend corrected versions to customers who already received the old one.

59% report this

Textgrid delivery failures need manual follow-up

Textgrid shows some messages failed to send, but you have to manually identify which customers were missed and resend through another method or retry individually.

48% report this

Textgrid recipient lists require constant manual syncing

Your customer database changes daily, but you manually update Textgrid contact lists and segments to match, risking outdated or duplicate sends.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Textgrid

Browse popular Textgrid automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.