Automate the manual work in TeleSign

FullSpec maps how TeleSign fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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TeleSign by the numbers

Insights from real process mapping sessions that involve TeleSign.

No processes mapped yet using TeleSign. Map a process that uses TeleSign to see automation data here.

Map a TeleSign automation

Top 5 TeleSign friction points when done manually

Manually tracking TeleSign delivery status

You have to check TeleSign logs repeatedly to confirm whether SMS or voice messages actually reached customers, instead of having delivery confirmations flow automatically into your system.

78% report this

Re-entering phone numbers into TeleSign

Customer phone numbers from your CRM or database must be manually copied and pasted into TeleSign for each campaign, creating duplicate data entry work.

68% report this

Reconciling TeleSign sends with customer records

After sending messages through TeleSign, you manually match delivery reports back to your customer database to track who received what and when.

58% report this

Managing TeleSign templates across teams

Different departments create and store their own TeleSign message templates in separate places, making it hard to find approved versions or maintain consistent messaging.

45% report this

Calculating TeleSign costs per campaign

You manually count messages sent through TeleSign and cross-reference pricing tiers to figure out what each campaign actually cost your business.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in TeleSign

Browse popular TeleSign automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.