Automate the manual work in Talkroute

FullSpec maps how Talkroute fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Talkroute by the numbers

Insights from real process mapping sessions that involve Talkroute.

No processes mapped yet using Talkroute. Map a process that uses Talkroute to see automation data here.

Map a Talkroute automation

Top 5 Talkroute friction points when done manually

Talkroute call logs stuck in limbo

Call recordings and notes from Talkroute never make it into your CRM, so you manually re-enter caller details and outcomes into your system.

78% report this

Talkroute voicemails require manual transcription

You listen to voicemails left in Talkroute and type out what customers said before you can log the interaction anywhere.

71% report this

Duplicate contacts from Talkroute calls

The same customer calls through Talkroute multiple times, but you manually check your CRM each time to avoid creating duplicate records.

63% report this

Talkroute call history scattered across platforms

You switch between Talkroute and your CRM to piece together a customer's full call history because neither system shows the complete picture.

54% report this

Talkroute extension routing requires constant updates

When staff changes or roles shift, you manually reconfigure Talkroute extensions and then update your internal routing documentation separately.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Talkroute

Browse popular Talkroute automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.