Automate the manual work in SmartSurvey

FullSpec maps how SmartSurvey fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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SmartSurvey by the numbers

Insights from real process mapping sessions that involve SmartSurvey.

No processes mapped yet using SmartSurvey. Map a process that uses SmartSurvey to see automation data here.

Map a SmartSurvey automation

Top 5 SmartSurvey friction points when done manually

Manually exporting SmartSurvey response data

You have to download survey responses from SmartSurvey and manually copy them into spreadsheets or reports instead of having them flow directly to where you need them.

78% report this

Tracking SmartSurvey completion rates by hand

You manually check SmartSurvey to see who has responded and who hasn't, then update your own tracking lists to follow up with non-respondents.

71% report this

Consolidating SmartSurvey results across campaigns

When you run multiple surveys in SmartSurvey, you have to pull results from each one separately and manually combine them to compare trends or create unified reports.

61% report this

Recoding SmartSurvey open-ended responses

You manually read through text answers in SmartSurvey and categorize them by hand to identify themes instead of using automated analysis.

48% report this

Sending SmartSurvey reminders to respondents

You manually identify which contacts haven't completed the SmartSurvey and send follow-up emails yourself rather than automating reminder sequences.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in SmartSurvey

Browse popular SmartSurvey automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.