Automate the manual work in SmartReach

FullSpec maps how SmartReach fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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SmartReach by the numbers

Insights from real process mapping sessions that involve SmartReach.

No processes mapped yet using SmartReach. Map a process that uses SmartReach to see automation data here.

Map a SmartReach automation

Top 5 SmartReach friction points when done manually

Manually tracking SmartReach delivery status

You have to check SmartReach separately to see which messages actually delivered and which bounced, then update your records by hand.

78% report this

Copying SmartReach responses into CRM

When contacts reply to SmartReach campaigns, you have to manually log their responses back into your CRM instead of them syncing automatically.

71% report this

Reconciling SmartReach lists with customer database

Your contact lists in SmartReach drift out of sync with your actual customer database, forcing you to manually verify and clean duplicates.

62% report this

Exporting SmartReach reports for management

You have to export campaign results from SmartReach, reformat the data, and rebuild reports in spreadsheets for leadership review.

51% report this

Scheduling SmartReach sends across time zones

You manually calculate and adjust send times in SmartReach for each contact's local time zone instead of the tool handling it automatically.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in SmartReach

Browse popular SmartReach automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.