Automate the manual work in Sendbot

FullSpec maps how Sendbot fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Sendbot by the numbers

Insights from real process mapping sessions that involve Sendbot.

No processes mapped yet using Sendbot. Map a process that uses Sendbot to see automation data here.

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Top 5 Sendbot friction points when done manually

Manually routing Sendbot conversations to teams

You have to read each Sendbot message thread and decide which team member should handle it instead of Sendbot routing it automatically based on content or intent.

78% report this

Copying Sendbot data into spreadsheets

You export conversation summaries and customer details from Sendbot into Excel manually each week to create reports your manager needs.

71% report this

Updating customer info across Sendbot

When a customer's phone number or email changes, you have to find and update that contact record in Sendbot by hand instead of it syncing from your CRM.

62% report this

Monitoring Sendbot for missed conversations

You have to check Sendbot throughout the day to see which customer messages went unanswered because the bot couldn't handle them, so you can respond manually.

54% report this

Recreating Sendbot responses for consistency

When Sendbot gives an incorrect answer to a customer, you have to manually craft the right response and then remember to update Sendbot's knowledge base so it doesn't repeat the mistake.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Sendbot

Browse popular Sendbot automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.