Automate the manual work in Rocket.Chat

FullSpec maps how Rocket.Chat fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Rocket.Chat by the numbers

Insights from real process mapping sessions that involve Rocket.Chat.

No processes mapped yet using Rocket.Chat. Map a process that uses Rocket.Chat to see automation data here.

Map a Rocket.Chat automation

Top 5 Rocket.Chat friction points when done manually

Tracking messages across Rocket.Chat channels

You manually search through multiple Rocket.Chat channels to find customer requests or action items because messages scatter across different rooms with no central log.

78% report this

Copying Rocket.Chat conversations into tickets

You copy and paste Rocket.Chat message threads into your ticketing system by hand because the two platforms do not sync automatically.

71% report this

Monitoring Rocket.Chat for urgent escalations

You stay logged into Rocket.Chat throughout the day to catch time-sensitive messages because there is no reliable way to flag or route critical items to the right person.

62% report this

Exporting Rocket.Chat data for reporting

You manually download and reorganize Rocket.Chat conversation data to create weekly or monthly reports because the platform does not generate summaries of team activity.

51% report this

Assigning Rocket.Chat tasks from conversations

You type out task details from Rocket.Chat discussions into a separate task management tool because Rocket.Chat has no built-in way to convert messages into actionable assignments.

27% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Rocket.Chat

Browse popular Rocket.Chat automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.