Automate the manual work in RingCentral

FullSpec maps how RingCentral fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

RingCentral by the numbers

Insights from real process mapping sessions that involve RingCentral.

No processes mapped yet using RingCentral. Map a process that uses RingCentral to see automation data here.

Map a RingCentral automation

Top 5 RingCentral friction points when done manually

1

Logging RingCentral calls into CRM

After each call in RingCentral, you manually type call details, duration, and outcome into your CRM because RingCentral doesn't auto-sync with your system.

78% report this

2

Transcribing RingCentral voicemails by hand

You listen to voicemails in RingCentral and manually type out messages to share with your team or file in records.

71% report this

3

Exporting RingCentral call reports weekly

You pull call logs and metrics from RingCentral each week, then copy them into spreadsheets or reports for management review.

63% report this

4

Matching RingCentral recordings to customers

When you need to find a specific call recording in RingCentral, you manually search and verify it matches the right customer or date.

54% report this

5

Updating RingCentral contact info across systems

When a customer changes their phone number, you manually update it in RingCentral and then again in your other business tools.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in RingCentral

Browse popular RingCentral automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.

Archive ended RingCentral calls in Google Sheets

Google Sheets + RingCentral

Archive missed RingCentral calls in Google Sheets

Google Sheets + RingCentral

Archive new RingCentral call recordings in Dropbox

Dropbox + RingCentral

Create notes in Wealthbox CRM for new call log records from RingCentral

Wealthbox + RingCentral

Save new RingCentral call recordings to Google Drive

Google Drive + RingCentral

Send sms/mms via RingCentral for new submissions in Jotform

Jotform + RingCentral

The most popular processes that use RingCentral

See which RingCentral workflows businesses automate most often. Pick one to map it and get your free build plan.

Customer Support

Customer ETA & On-My-Way Updates

Customers get accurate arrival windows and on-my-way messages without dispatchers lifting a finger.

71 hrssaved/month

Customer Support

Vehicle Status Updates

Customers always know where their vehicle stands, without your team stopping work to make calls or send messages.

56 hrssaved/month

Customer Support

Customer ETA & Updates

Keep customers informed at every stage of their painting job without a single manual phone call or text.

55 hrssaved/month

Review & Referral Requests

Capture five-star reviews and referral introductions from satisfied clients without chasing them manually.

24 hrssaved/month

Patient Payment & Statements

Clear outstanding patient balances faster and cut the manual chasing that ties up your front desk every week.

34 hrssaved/month

Customer Support

Customer Visit Notices

Keep every customer informed before and after each site visit, without a single manual message.

29 hrssaved/month

Tools commonly connected to RingCentral

Most automations involve more than one tool. These are the ones that show up most often alongside RingCentral.

Google Calendar

RingCentral Automation questions

Ready to automate your work in RingCentral?

Tell FullSpec which RingCentral task eats the most time. We'll help you map it, scope it, and create your free build plan.