Automate the manual work in Pendo

FullSpec maps how Pendo fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Pendo by the numbers

Insights from real process mapping sessions that involve Pendo.

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Top 5 Pendo friction points when done manually

Tracking Pendo feature adoption manually

You have to pull usage data from Pendo reports by hand each week and copy it into a spreadsheet to see which features your team is actually using.

78% report this

Syncing Pendo segments across systems

When you create a user segment in Pendo for a guide rollout, you manually recreate that same segment definition in your CRM and email tool to keep messaging consistent.

71% report this

Reconciling Pendo data with your records

You spend hours comparing Pendo event logs against your internal transaction records to verify that the right users saw the right in-app messages at the right time.

59% report this

Compiling Pendo insights for stakeholders

Every month you export multiple Pendo reports, paste them into a deck, and manually write summaries because Pendo does not connect to your business intelligence tool.

48% report this

Updating Pendo guides when product changes

When you ship a new feature, you have to manually review every Pendo guide to find which ones reference the old workflow and update them one by one.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Pendo

Browse popular Pendo automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.