Automate the manual work in PagerDuty

FullSpec maps how PagerDuty fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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PagerDuty by the numbers

Insights from real process mapping sessions that involve PagerDuty.

No processes mapped yet using PagerDuty. Map a process that uses PagerDuty to see automation data here.

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Top 5 PagerDuty friction points when done manually

Manual on-call schedule updates in PagerDuty

When team members change shifts or go on vacation, someone has to manually update the on-call schedule in PagerDuty instead of it syncing from your calendar or HR system.

78% report this

Escalation policy changes require PagerDuty edits

Every time your team structure changes, you have to manually reconfigure escalation policies and notification rules in PagerDuty rather than having them update automatically.

71% report this

Manually creating incidents across PagerDuty services

When a major outage hits multiple systems, you have to manually create separate incidents in PagerDuty for each service instead of one action triggering all related incidents.

62% report this

Copying incident details between PagerDuty and tickets

After PagerDuty alerts fire, someone has to manually copy incident details into your ticketing system or Slack instead of that information flowing automatically.

51% report this

Manually acknowledging PagerDuty alerts across tools

When you acknowledge an alert in Slack or your monitoring tool, you still have to manually mark it acknowledged in PagerDuty to prevent duplicate notifications.

26% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in PagerDuty

Browse popular PagerDuty automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.