Automate the manual work in OpsGenie

FullSpec maps how OpsGenie fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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OpsGenie by the numbers

Insights from real process mapping sessions that involve OpsGenie.

No processes mapped yet using OpsGenie. Map a process that uses OpsGenie to see automation data here.

Map a OpsGenie automation

Top 5 OpsGenie friction points when done manually

Manual on-call schedule updates in OpsGenie

When team members change shifts or go on vacation, someone has to manually update the on-call schedule in OpsGenie or alerts route to the wrong person.

78% report this

Duplicate alerts clogging OpsGenie inbox

The same incident triggers multiple alerts that all land in OpsGenie, forcing someone to manually deduplicate and consolidate them into a single incident.

71% report this

Escalation policies not matching reality

OpsGenie escalation policies become outdated when team structure changes, and someone has to manually rebuild the entire escalation chain to match who actually handles what.

61% report this

Manual incident handoff notes in OpsGenie

When an incident escalates or shifts to another team, someone has to manually type context and troubleshooting steps into OpsGenie so the next person knows what was already tried.

48% report this

Manually adding responders to OpsGenie incidents

When an incident needs additional expertise, someone has to manually search for and add the right person to the OpsGenie incident instead of having them automatically included.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in OpsGenie

Browse popular OpsGenie automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.