Automate the manual work in Novocall

FullSpec maps how Novocall fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Novocall by the numbers

Insights from real process mapping sessions that involve Novocall.

No processes mapped yet using Novocall. Map a process that uses Novocall to see automation data here.

Map a Novocall automation

Top 5 Novocall friction points when done manually

Novocall call logs stuck in limbo

Call recordings and metadata from Novocall sit in the platform but never make it into your CRM, forcing you to manually type up notes after every customer interaction.

78% report this

Duplicate contacts from Novocall syncs

When Novocall records pull into your system, you end up with multiple entries for the same customer because there is no automatic deduplication logic.

51% report this

Novocall data missing call outcomes

Novocall captures that a call happened but doesn't record whether it was a sale, follow-up needed, or objection, so you have to go back and fill in those fields by hand.

44% report this

Manual Novocall transcript searches

You have to dig through Novocall's interface to find a specific call or transcript instead of searching your unified CRM database where all customer history lives.

32% report this

Novocall recordings orphaned from contacts

Call audio files from Novocall are not automatically linked to the right customer record, so you spend time matching recordings to contacts after the fact.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Novocall

Browse popular Novocall automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.