Automate the manual work in MessageDesk Reach

FullSpec maps how MessageDesk Reach fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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MessageDesk Reach by the numbers

Insights from real process mapping sessions that involve MessageDesk Reach.

No processes mapped yet using MessageDesk Reach. Map a process that uses MessageDesk Reach to see automation data here.

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Top 5 MessageDesk Reach friction points when done manually

Manually copying MessageDesk Reach contacts

You spend hours copying customer phone numbers and email addresses from spreadsheets into MessageDesk Reach instead of uploading them in bulk.

78% report this

Tracking MessageDesk Reach delivery status

You have to manually check MessageDesk Reach reports and cross-reference them with your CRM to figure out which messages actually reached customers.

71% report this

Scheduling MessageDesk Reach campaigns

You send MessageDesk Reach messages at random times throughout the day instead of scheduling them for optimal delivery windows because the manual process is too cumbersome.

59% report this

Updating MessageDesk Reach customer segments

You manually re-segment your audience in MessageDesk Reach every time customer data changes instead of having segments update automatically.

44% report this

Reconciling MessageDesk Reach with accounting

You manually match MessageDesk Reach usage charges to invoices and reconcile them against your billing records each month.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in MessageDesk Reach

Browse popular MessageDesk Reach automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.