Automate the manual work in Mateo

FullSpec maps how Mateo fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Mateo by the numbers

Insights from real process mapping sessions that involve Mateo.

No processes mapped yet using Mateo. Map a process that uses Mateo to see automation data here.

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Top 5 Mateo friction points when done manually

Mateo delivery status updates lag behind reality

You manually update Mateo with delivery confirmations hours after drivers complete stops, leaving customers and dispatchers working with outdated information.

78% report this

Mateo route changes require multiple manual steps

When a delivery needs to be rerouted or rescheduled, you have to manually remove it from Mateo, notify the driver separately, and re-add it to a different route.

71% report this

Customer proof of delivery data stays trapped in Mateo

Photos and signatures collected in Mateo during deliveries require manual extraction and forwarding to accounting or customer service teams who need them for disputes and records.

62% report this

Mateo communication gaps between office and field

Messages and delivery notes entered in Mateo by drivers don't automatically reach the right team members, forcing you to manually relay critical information about issues or special requests.

54% report this

Failed delivery attempts require manual Mateo rework

When a driver marks a delivery as failed in Mateo, you manually reschedule it, update the customer, and coordinate the retry without any automated workflow to streamline the process.

29% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Mateo

Browse popular Mateo automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.