Automate the manual work in LiveConnect

FullSpec maps how LiveConnect fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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LiveConnect by the numbers

Insights from real process mapping sessions that involve LiveConnect.

No processes mapped yet using LiveConnect. Map a process that uses LiveConnect to see automation data here.

Map a LiveConnect automation

Top 5 LiveConnect friction points when done manually

Tracking LiveConnect delivery status manually

You have to check LiveConnect repeatedly throughout the day to see which messages were delivered and which ones failed, instead of having a single dashboard show you everything at once.

78% report this

Resending failed LiveConnect messages by hand

When a LiveConnect delivery fails, you have to manually identify it, rewrite the message, and send it again instead of the system automatically retrying.

71% report this

Matching LiveConnect responses to original requests

Customer replies come back through LiveConnect but you have to manually search through your sent messages to figure out which request each response belongs to.

62% report this

Updating records after LiveConnect confirmations

Once a customer confirms delivery or acceptance through LiveConnect, you have to manually update your spreadsheet or system to mark the task as complete.

50% report this

Consolidating LiveConnect reports across teams

Different team members send messages through LiveConnect and you have to manually compile their individual delivery reports into one report for management.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in LiveConnect

Browse popular LiveConnect automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.