Automate the manual work in Helpy Pro

FullSpec maps how Helpy Pro fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Helpy Pro by the numbers

Insights from real process mapping sessions that involve Helpy Pro.

No processes mapped yet using Helpy Pro. Map a process that uses Helpy Pro to see automation data here.

Map a Helpy Pro automation

Top 5 Helpy Pro friction points when done manually

Helpy Pro ticket routing without automation

Support staff manually assign incoming Helpy Pro tickets to team members instead of rules automatically directing them to the right person.

78% report this

Helpy Pro response time tracking by hand

You manually log when Helpy Pro tickets are opened and closed to calculate response times instead of the system doing it automatically.

71% report this

Helpy Pro customer context scattered across tabs

Support agents switch between Helpy Pro and other systems to piece together customer history, purchase records, and previous interactions.

63% report this

Helpy Pro escalation decisions without clear rules

Your team decides when to escalate Helpy Pro tickets based on gut feel rather than predefined criteria or priority scoring.

54% report this

Helpy Pro reporting compiled from exports

You export data from Helpy Pro and rebuild reports in spreadsheets to track team performance and customer satisfaction metrics.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Helpy Pro

Browse popular Helpy Pro automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.