Automate the manual work in GPTBots

FullSpec maps how GPTBots fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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GPTBots by the numbers

Insights from real process mapping sessions that involve GPTBots.

No processes mapped yet using GPTBots. Map a process that uses GPTBots to see automation data here.

Map a GPTBots automation

Top 5 GPTBots friction points when done manually

Manually routing GPTBots conversations to agents

You have to read through GPTBots chat logs and decide which conversations need human help, then manually assign them to the right support person instead of GPTBots handling the handoff automatically.

78% report this

Copying GPTBots responses into your CRM

Every customer interaction that GPTBots handles has to be manually copied from the bot into your CRM system so your team has a record of what was discussed.

71% report this

Updating GPTBots knowledge base by hand

When your product information or policies change, you have to manually edit GPTBots training data and test responses instead of the bot learning updates on its own.

59% report this

Reviewing GPTBots answers for accuracy daily

You spend time each day reading through what GPTBots told customers to make sure the bot did not give wrong information or miss important details.

45% report this

Exporting GPTBots metrics for reporting

You have to manually pull conversation data out of GPTBots and format it into spreadsheets for your weekly or monthly support performance reports.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in GPTBots

Browse popular GPTBots automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.