Automate the manual work in GoTo Connect

FullSpec maps how GoTo Connect fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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GoTo Connect by the numbers

Insights from real process mapping sessions that involve GoTo Connect.

No processes mapped yet using GoTo Connect. Map a process that uses GoTo Connect to see automation data here.

Map a GoTo Connect automation

Top 5 GoTo Connect friction points when done manually

Manually logging call details into GoTo Connect

After each call through GoTo Connect, you have to manually type notes, outcomes, and next steps into separate systems because the call data doesn't automatically flow where you need it.

78% report this

Tracking missed GoTo Connect calls across team

When team members miss calls in GoTo Connect, you spend time manually checking who was unavailable and following up on those leads instead of having a clear missed call alert system.

71% report this

Reconciling GoTo Connect voicemails with CRM

Voicemails left in GoTo Connect sit in the system until you manually listen, transcribe, and enter them into your CRM or ticketing system as separate records.

61% report this

Updating GoTo Connect call logs by hand

You manually update call duration, participant names, and call outcomes in GoTo Connect records because the system doesn't auto-populate these details from your contact database.

48% report this

Exporting GoTo Connect data for reporting

To create weekly or monthly call reports, you manually export data from GoTo Connect and reformat it in spreadsheets instead of pulling pre-built dashboards.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in GoTo Connect

Browse popular GoTo Connect automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.