Automate the manual work in Gestioo

FullSpec maps how Gestioo fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Gestioo by the numbers

Insights from real process mapping sessions that involve Gestioo.

No processes mapped yet using Gestioo. Map a process that uses Gestioo to see automation data here.

Map a Gestioo automation

Top 5 Gestioo friction points when done manually

Manually logging Gestioo tickets across channels

Support staff spend hours copying ticket details from email, chat, and phone into Gestioo instead of having them automatically captured in one place.

78% report this

Updating customer info repeatedly in Gestioo

When a customer contacts support through different channels, their information gets entered multiple times in Gestioo because there is no single customer record syncing across touchpoints.

71% report this

Manually reassigning Gestioo tickets between agents

Supervisors manually move tickets around in Gestioo based on agent availability and expertise instead of having a system that routes them automatically.

58% report this

Copying resolution notes from Gestioo to CRM

After resolving a ticket in Gestioo, staff manually copy the resolution details into your CRM or other systems because Gestioo does not sync that data automatically.

42% report this

Manually compiling Gestioo reports for leadership

Every week or month, someone exports data from Gestioo and rebuilds reports in a spreadsheet to show metrics that should already be available in a dashboard.

27% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Gestioo

Browse popular Gestioo automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.