Automate the manual work in FastBots

FullSpec maps how FastBots fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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FastBots by the numbers

Insights from real process mapping sessions that involve FastBots.

No processes mapped yet using FastBots. Map a process that uses FastBots to see automation data here.

Map a FastBots automation

Top 5 FastBots friction points when done manually

Routing conversations without FastBots rules

Support staff manually read every incoming message and decide which team member should handle it, wasting time that FastBots routing rules would automate.

78% report this

Typing repetitive FastBots response templates

Agents retype the same answers to common questions instead of letting FastBots deliver pre-built responses instantly.

71% report this

Tracking FastBots conversation handoffs manually

When customers move from FastBots to a human agent, staff must manually search for context and history instead of FastBots passing it along automatically.

64% report this

Collecting customer data without FastBots forms

Support teams manually ask customers for account numbers, order details, and contact info in back-and-forth messages instead of FastBots gathering it upfront.

52% report this

Scheduling follow-ups outside FastBots workflow

Staff manually set phone reminders and calendar events to check on unresolved issues instead of FastBots triggering automatic follow-up messages.

27% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in FastBots

Browse popular FastBots automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.