Automate the manual work in Dex

FullSpec maps how Dex fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Dex by the numbers

Insights from real process mapping sessions that involve Dex.

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Top 5 Dex friction points when done manually

Syncing Dex data across platforms

You manually copy customer records from Dex into spreadsheets and other tools because Dex doesn't automatically push updates to your other systems.

78% report this

Reconciling duplicate Dex records

You spend hours identifying and merging duplicate customer entries in Dex that were created when the same person was added through different channels.

71% report this

Updating Dex when customers change

Every time a customer updates their contact info or company details, you manually re-enter the changes into Dex instead of having them flow in automatically.

62% report this

Exporting Dex for reporting needs

You regularly export data from Dex into separate reports and dashboards because the built-in reporting doesn't show the metrics your team actually needs.

51% report this