Automate the manual work in CloudTalk

FullSpec maps how CloudTalk fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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CloudTalk by the numbers

Insights from real process mapping sessions that involve CloudTalk.

No processes mapped yet using CloudTalk. Map a process that uses CloudTalk to see automation data here.

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Top 5 CloudTalk friction points when done manually

Manually logging CloudTalk call details

You have to write down call summaries, outcomes, and next steps from CloudTalk conversations into your CRM or notes because the call data doesn't automatically sync.

78% report this

Tracking CloudTalk call recordings separately

You store CloudTalk call recordings in multiple places and spend time hunting through folders to find the right conversation when you need to reference it.

71% report this

Reconciling CloudTalk logs with customer records

You manually match CloudTalk call logs against your customer database to figure out which calls belong to which accounts because the systems don't talk to each other.

59% report this

Copying CloudTalk transcripts into documents

You copy and paste CloudTalk call transcripts into proposals, follow-up emails, or internal reports instead of having them automatically attached or embedded.

47% report this

Updating CloudTalk call outcomes by hand

You manually update deal stages, task statuses, or customer notes in other tools based on what happened during CloudTalk calls instead of having outcomes flow through automatically.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in CloudTalk

Browse popular CloudTalk automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.