Automate the manual work in Clickatell

FullSpec maps how Clickatell fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Clickatell by the numbers

Insights from real process mapping sessions that involve Clickatell.

No processes mapped yet using Clickatell. Map a process that uses Clickatell to see automation data here.

Map a Clickatell automation

Top 5 Clickatell friction points when done manually

Manually copying Clickatell delivery reports

You export SMS delivery confirmations from Clickatell and manually paste them into spreadsheets to track which messages actually reached customers.

78% report this

Sending bulk SMS through Clickatell repeatedly

You log into Clickatell multiple times per day to send the same types of messages to different customer lists instead of scheduling them once.

71% report this

Matching Clickatell responses to customer records

When customers reply to Clickatell SMS messages, you manually search your CRM to find which customer sent each reply and update their record.

62% report this

Reconciling Clickatell credits with invoices

You manually track how many SMS credits you used in Clickatell each month and compare them against your billing invoice to verify accuracy.

51% report this

Resending failed Clickatell messages by hand

When Clickatell reports that an SMS failed to deliver, you manually identify those phone numbers and resend the message instead of retrying automatically.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Clickatell

Browse popular Clickatell automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.