Automate the manual work in Chatsimple

FullSpec maps how Chatsimple fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Chatsimple by the numbers

Insights from real process mapping sessions that involve Chatsimple.

No processes mapped yet using Chatsimple. Map a process that uses Chatsimple to see automation data here.

Map a Chatsimple automation

Top 5 Chatsimple friction points when done manually

Chatsimple conversations lost between platforms

Chat threads from Chatsimple don't automatically sync to your CRM, forcing you to manually copy and paste customer messages into contact records.

78% report this

Duplicate customer profiles from Chatsimple

The same customer contacts you through multiple channels in Chatsimple, creating duplicate entries that you must manually merge in your CRM.

71% report this

Chatsimple lead data entry takes hours

New leads captured in Chatsimple conversations must be manually typed into your CRM fields, contact details, and company information.

64% report this

Chatsimple chat history not in CRM

Your sales team cannot see previous Chatsimple conversations when opening a customer record, so they repeat questions and lose context.

53% report this

Chatsimple responses delay customer follow-up

You manually check Chatsimple for new messages instead of having them automatically logged and assigned in your CRM workflow.

28% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Chatsimple

Browse popular Chatsimple automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.