Automate the manual work in Chatforma

FullSpec maps how Chatforma fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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Chatforma by the numbers

Insights from real process mapping sessions that involve Chatforma.

No processes mapped yet using Chatforma. Map a process that uses Chatforma to see automation data here.

Map a Chatforma automation

Top 5 Chatforma friction points when done manually

Chatforma responses scattered across channels

Customer answers from Chatforma forms arrive in email, Slack, and your inbox simultaneously, forcing you to hunt through multiple places to find the complete response.

78% report this

Manual data entry from Chatforma into CRM

You copy contact information and answers from each Chatforma submission by hand into your CRM instead of having them flow in automatically.

71% report this

Chatforma follow-ups fall through the cracks

Without a system to track which Chatforma leads you have contacted, you either follow up twice or forget to follow up at all.

64% report this

Duplicate Chatforma submissions create confusion

When the same person fills out your Chatforma form twice, you manually compare responses to figure out which one is current or if they are different leads.

55% report this

Chatforma data quality issues go unnoticed

Incomplete phone numbers, misspelled emails, or missing required fields in Chatforma responses sit in your inbox until you spot them and ask the customer to resubmit.

30% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in Chatforma

Browse popular Chatforma automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.