Automate the manual work in BIGContacts

FullSpec maps how BIGContacts fits into your day-to-day, finds the repetitive work worth automating, and gives you a clear plan to connect it with the rest of your tools.

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BIGContacts by the numbers

Insights from real process mapping sessions that involve BIGContacts.

No processes mapped yet using BIGContacts. Map a process that uses BIGContacts to see automation data here.

Map a BIGContacts automation

Top 5 BIGContacts friction points when done manually

Duplicate contacts pile up in BIGContacts

You manually search BIGContacts to find and merge duplicate records because the same customer gets entered multiple times by different team members.

78% report this

BIGContacts data goes stale between syncs

You spend time manually updating phone numbers and addresses in BIGContacts because changes made in other systems don't automatically flow back in.

52% report this

Contact history scattered across BIGContacts fields

You manually dig through notes and activity logs in BIGContacts to piece together what happened with a customer because interaction history is fragmented across multiple places.

45% report this

BIGContacts exports require constant reformatting

You manually clean up and reformat contact data exported from BIGContacts before you can use it in spreadsheets or send it to other tools.

38% report this

Bulk updates in BIGContacts take forever

You manually edit contact records one at a time in BIGContacts when you need to update a field for dozens of customers at once.

25% report this

Data points based on anonymized data from FullSpec mapping sessions

What you can automate in BIGContacts

Browse popular BIGContacts automations FullSpec can map for you. Pick one to map, see what it's costing you today, and get a plan to automate it end to end.