Mortgage brokers spend hours manually documenting client consultations, creating best-interests assessments, and organizing compliance records across multiple tools. This fragmented approach creates audit risk and delays client service.
Automation captures consultation details from notes, generates compliant assessment documents, and organizes all records in a searchable system. Brokers focus on client relationships while compliance stays current and audit-ready.
The full workflow, from trigger to completion.
Broker marks a consultation as complete or sends a completion email. The automation is triggered and begins capturing the interaction.
The automation listens to a call recording or reads the broker's notes and structured input, then extracts client details, products discussed, and recommendations into a standardized format.
The automation populates a best-interests assessment template with the extracted details, client circumstances, and regulatory justification, producing a ready-to-sign PDF.
The automation emails the best-interests assessment and consent forms to the client from a compliance email address, with a unique tracking link.
The automation tracks returned signed documents and automatically logs the signature date and status.
Received documents and generated records are automatically sorted into a client folder with consistent naming and folder structure.
The automation creates a compliance record with client name, consultation date, products, best-interests status, and links to all documents.
A summary notification is sent to the compliance officer confirming the record is complete and audit-ready, with a link to the full file.
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